Safety & Trust
Your safety is our absolute priority. We've built robust systems to ensure every interaction on MyWaterCloset is secure and dignified.
Building a Safe Community
Inviting someone into your space or entering someone else's requires trust. That's why we don't just facilitate transactions; we build relationships based on accountability.
Verified Identities
Every provider and user must verify their identity with a government-issued ID before booking or listing.
Secure Payments
All transactions are processed securely through Stripe. Money is held in escrow until the booking is successfully completed.
Community Reviews
Honest, transparent reviews from real users help keep our standards high and maintain accountability.
Privacy Protection
Your exact location is only shared after a booking is confirmed. We never sell your personal data.
"I feel safer using MyWaterCloset than public restrooms. Knowing the host is verified gives me total peace of mind."
24/7 Safety Support
If you ever feel unsafe or encounter an emergency during a booking, our dedicated safety team is available around the clock. In immediate danger, always call local emergency services first.
Safety for Providers
We protect our providers as much as our users. Your home, your rules.
Guest Verification
All guests are verified before they can book. See ratings and reviews before accepting.
Booking Control
You control your availability, pricing, and can decline any booking request.
Liability Coverage
Every booking includes protection against property damage and liability claims.
Emergency Support
24/7 support team available for any issues that arise during bookings.
Accessibility Accountability
We take accessibility seriously. Users who need accessible facilities can trust that our listings are accurate.
Accurate Amenity Tags
Providers must accurately list accessibility features. Misrepresentation results in removal.
Accessibility Reviews
Users can rate facilities on accessibility accuracy, helping others find suitable spaces.
ADA Information
We provide guidance to providers on ADA compliance and best practices.
Questions about our safety policies?